mijamo Terms of Service, and policies

Terms of Service

OVERVIEW This website is operated by mijamo. Throughout the site, the terms “we”, “us” and “our” refer to mijamo. mijamo offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Wix.com. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 4 - PRODUCTS OR SERVICES Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 5 - ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy.
SECTION 6 - OPTIONAL TOOLS - Paypal and Wix Payments We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 7 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 8 - PERSONAL INFORMATION Your submission of personal information through the store is governed by our Privacy Policy. Please view our Privacy Policy.
SECTION 9 - ERRORS, INACCURACIES AND OMISSIONS Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated. SECTION 10 - PROHIBITED USES In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 11 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall mijamo, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 12 - INDEMNIFICATION You agree to indemnify, defend and hold harmless mijamo, our service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 13 - SEVERABILITY In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 14 - TERMINATION The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 15 - ENTIRE AGREEMENT The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 16 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws presiding over Finland.
SECTION 17 - CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 18 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at info@mijamo.fi.

Privacy Policy

Your information is safe with us! mijamo collects user information voluntarily through contact and order forms. mijamo does not utilize tracking that identifies users, however unique users and their activities on the site are collected anonymously when users browse our site. mijamo reserves the right to change our policies at any time, which will be updated on this site. Information collected by mijamo is stored and processed by Wix.com, which may share your information with Third Party Services in accordance with their privacy policy: https://www.wix.com/about/privacy Wix.com complies with GDPR in how they store and process your information: https://support.wix.com/en/article/general-data-protection-regulation-gdpr Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. When purchasing from our webstore, you may choose to pay through Paypal. mijamo does not have any control over Paypal's Terms of Service or Privacy Policy and they reserve the right to change their terms and policies at any time without our knowledge. You can read Paypal's full privacy statement here: https://www.paypal.com/us/webapps/mpp/ua/privacy-full If you would like to have your information removed from the Wix and/or mijamo database, please contact us at info@mijamo.fi and we can have your information removed. You have to contact Paypal directly in order to remove your information from their databases. How do we use your information? mijamo collects names and addresses in order to send customers their orders. Your phone number is collected in case the package cannot be delivered by your local post office, so that they can contact you to deliver your package. Your email is collected in order to inform you of your purchase and shipment, and to communicate any changes in your order with you that may occur. This information is collected through order forms and contact forms that the customer voluntarily submits. Payment transaction data like credit and debit card information are collected by Wix Payments or Paypal through your payment transaction only, and mijamo does not have access to, collect or store this information ever. mijamo stores your information for shipping and tax purposes on a secure private computer's hard drive and on paper. Future uses of email information may include email campaigns, however these emails would only be sent with your consent with the option to withdraw your consent at any time.

Return Policy

Any contact to mijamo about returns and cancellations can be sent to: info@mijamo.fi or submitted on our Contact Us page. 14-day cooling off period: Customers have the right to cancel for any reason for 14 days starting the day they receive the goods. After informing mijamo of the cancellation within that 14-day time period, the goods must be sent back within 14 days starting from the notice of cancellation. The customer will receive a full refund including the original shipping cost after the returned goods are received by mijamo. Returns will not be accepted or refunded if the goods are not sent within the 14-day time period after mijamo is notified of the return. Cancellation requests within the 14-day period will not be accepted if the goods are altered, dirtied or damaged by the customer. The goods must be returned in their original condition including the tags. If the goods are cancelled and returned in an altered condition, the customer will not receive any refund. The customer is responsible for all return shipping. Products not covered under the 14-day cooling off period: - digital goods - goods made to order **If you want to cancel before your order ships, please send a cancellation request to info@mijamo.fi before the goods ship.** 2-year guarantee: Customers have the right to request a repair, replacement, partial refund or full refund for 2 years for goods that are faulty, or do not look or work as advertised. All repairs and replacements are free of charge, however the customer must prove that the product was faulty at the time of delivery. Products broken by the customer or end user not caused by a defect in the product will not be repaired, replaced or refunded by mijamo. Examples of situations where products will not be repaired, replaced or refunded by mijamo are damaging a handmade stuffed toy by washing or using it incorrectly, accidentally bending a painting or print, or a scarf catching on a sharp edge and tearing. Goods sold AS IS cannot be claimed to not look as advertised. Goods altered, dirtied or broken by the customer cannot be returned for any reason.

Cookie Policy

What are cookies? Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. At every visit to mijamo.fi, you will be prompted to either accept or refuse the cookies used on the website. If you refuse cookies on the website, you may not be able to access some of the content on our website. How do we use cookies? mijamo is hosted on Wix.com, which uses various types of cookies including first-party cookies, which are set by Wix.com and mijamo, and third-party cookies, which are set by external services such as social media. Most cookies used on mijamo.fi are session cookies, which only store information during your time on mijamo.fi, while some may be persistent cookies that are saved on your computer and are not automatically deleted when you quit your browser. We use cookies to: - Make our website operational - Identify unique visitors and their session on our site, which is anonymous - Make our website secure - Make our website perform better Third-party cookies Some of our pages display content from external providers, i.e. Instagram and Youtube. To view this third-party content, you first have to accept their specific terms and conditions. This includes their cookie policies, which mijamo has no control over. These third-party services are outside of the control of mijamo. Providers may, at any time, change their terms of service, purpose and use of cookies, etc. How can you manage cookies? Removing cookies from your device You can delete all cookies that are already on your device by clearing the browsing history of your browser. This will remove all cookies from all websites you have visited. Be aware though that you may also lose some saved information (i.e. log in and saved payment information). Managing site-specific cookies For more detailed control over site-specific cookies, check the privacy and cookie settings in your preferred browser Blocking cookies You can set most modern browsers to prevent any cookies being placed on your device, but you may then have to manually adjust some preferences every time you visit a site/page. And some services and functionalities may not work properly at all (e.g. profile logging-in).

Shipping Policy

mijamo ships through Finland's national postal service, Posti. Flat items like textiles and illustrated products are shipped in paperboard envelopes as letters, and 3-dimensional items are shipped in boxes as parcels. Postcards and small illustrations are shipped in smaller paperboard envelopes to prevent bending. Purchases are usually shipped within 3 business days of the order. mijamo uses 100% recyclable and biodegradable packaging with no plastic whatsoever. Please join us in recycling, reusing or composting our packaging after receiving your packages. Tracking for flat items is available as a shipping option when buying. Tracking is always included for original art and parcels. When buying from outside the EU, the customer is responsible for any and all customs and duties upon import. Please check with your customs website or office to see how much this may cost you before ordering if unexpected fees are concerning to you. Due to Covid-19 and travel irregularities resulting from it, international shipments may take longer than expected. Shipments to North and South America may take up to a month currently. We advise that customers order tracked shipping for flat items if they are purchasing from outside of Europe. **PLEASE READ ABOUT SHIPPING CHANGES DUE TO COVID-19** Due to the coronavirus and various countries' travel restrictions, mijamo is only able to ship to these countries: Europe - Austria, Belgium, Bulgaria, Croatia, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Norway, Poland, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine and the United Kingdom Rest of the World - Argentina, Brazil, China, Egypt, Hong Kong, India, Israel, Japan, Mexico, South Korea, the United States and Vietnam